| Organization: | Ontario. Ministry of Municipal Affairs and Housing - Rental Housing Enforcement Unit | ||
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| Contact Information | |||
| Phone Numbers: | 416-585-7214 | ||
| Toll-Free: | 1-888-772-9277 | ||
| Teletype: |
416-585-6991 Toll Free: 1-866-220-2290 |
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| Email: | RHEU.info@ontario.ca | ||
| Website: | www.ontario.ca/page/solve-disagreement-your-landlo... | ||
| Address: |
Ministry of Municipal Affairs and Housing 777 Bay St, 14th Fl Toronto, ON M7A 2J3 |
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| Intersection: | Bay St and College St | ||
| Location: | Toronto (Old Toronto) | ||
| Hours: | Mon-Fri 8:30am-5pm | ||
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| Description of Services: |
Responds to complaints from tenants or landlords and enforces the Residential Tenancies Act * works to get compliance with the Act with both parties * completes investigations of alleged offenders which may lead to prosecutions in the Ontario Court of Justice Administers the provincial Maintenance Standards that apply to private rental residential units in the province not covered by municipal property standards by-laws * investigates and conducts site inspections for serious health and safety violations such as structural problems, inadequate heating, electrical problems, plumbing defects, and general maintenance concerns * issues work orders against landlords where violations are occurring * outstanding provincial work orders are forwarded to the Investigation Unit * educates and provides advice to landlords, tenants, municipalities, legal clinics and other agencies and internal clients * conducts information sessions to interested parties upon request |
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| Requirements | |||
| Fees: | None | ||
| Application: | Telephone * Note: A tenant who is experiencing a maintenance problem is encouraged to first discuss the matter with the landlord and follow up in writing | ||
| Accessibility: |
Wheelchair Accessible
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| Languages: | English ; French | ||
| Area(s) Served: | Ontario | ||
| This information is provided by thehealthline.ca. It was last completely updated on: 11/8/2024 | |||
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