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Program: Development and Compliance Services
Organization: London (City of)
Description of Services: Zoning administration functions * includes processing of building permit applications and inspections and business license applications

Handles complaints for alleged violations under the zoning by-law and the Yard and Maintenance by-law * issues swimming pool fence permits, sign permits, rental unit licenses, business licenses and taxi/limo licenses

Property Standards - Addresses structural or unsafe conditions (e.g. walls, floors, roofs or electrical problems) * enforcement officers investigate landlord/tenant issues regarding property standards (heat, insects, and hazards for example)

Heating Regulations (from September 15 to June 15)
6am-11pm: 20C/68F
11pm-6am: 18C/65F

Fees: Free * fee for some services (copies of by-laws)
Eligibility - Population(s) Served: Residents of the City of London
Application: Enforcement/Compliance Complaints: Call for information * the complainant must have tried to get the problem resolved with the landlord or property owner before calling
Building permit inquiries: Call 519-661-4555 or email
To schedule a Saturday on-site inspection (for building or plumbing permit): Call 519-661-2500 ext 5287 or email
Accessibility: Wheelchair Accessible      Wheelchair Accessible
Languages: English
Area(s) Served: London

Contact Information
Phone Numbers: Administration: 519-661-4538
Zoning Inquiries: 519-930-3510
Building Permits, Inspections, and Property Standards: 519-661-4555
Licensing Services: 519-930-3515
Teletype: 519-661-4889
Fax: 519-661-5194
Address: PO Box 5035
London, ON
N6A 4L9
City Hall
300 Dufferin Ave, 7th Fl
Intersection: Wellington St and Dufferin Ave
Location: London (Central)
Hours: Administration: Mon-Fri 8:30am-4:30pm
Building and Zoning Extended Hours: Sat 8:30am-4:30pm * closed 12noon-1pm (staff located on main floor)
Building Permits and Inspections Extended Hours: Sat 8:30am-4:30pm, by appointment
Executives: George Kotsifas - Managing Director
519-661-2500 ext 5027 *
This information is provided by It was last completely updated on: 5/9/2017

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